SanTan Honda

Kyle was very helpful in taking care of a boarder line warranty issue on my Ridgeline. I very much appreciate all that he did to take care of this issue. I am very pleased with the service I have recieved @ SanTan Honda.  
- Cheryl 3/8/10

I had a most enjoyable experience buying a new honda from Bruce Kral and Dean Montoya. Bruce is a professional and a great addition to your staff.  
- Joseph 3/8/10

I would like to thank Dennis and the staff at the dealership for the work they do. Even at check in I am greeted with smiles and "how can I help you today". My rental for the day is always great and I don't have to worry about post cigarette odor in the car. My vehicle being serviced is done without any question or surprises of the cost. Thanks again for doing a great job.  
- Christina 3/6/10

Very good service  
-Jim 3/5/10

I love SanTan Honda! My experience there is always an experience that i am happy to talk about. The staff is very friendly and they are really there to serve the customer. I am well pleased with the purchase of my Honda Accord. I will recommend SanTan Honda to anyone looking to purchase a vehicle.  
- Charlelse 3/1/10

I had a great experience! Gregg was very helpful and had me and my tired 2 year old in and out of there quickly, with a great car and a great deal. Thank you!  
-Jeanie 2/27/10

We are very happy with our new CR-V and Jon Mefford was excellant in handling our purchase. Thank you.  
- Kurt 2/27/10

parts department and other staff members that I encountered.
THANKS TO ALL
- Roland 2/26/10

Darien was great and everything was fine.
- Sophia 2/26/10

Thanks for your assistance in purchasing my new used car. Your work made it possible.
- John 2/24/10

We are happy to say that this has been the most pleasant "car shopping/purchase" we have ever experienced. David Cohen was personable, knowledgeable and most pleasant to work with. He gave us space to think and did not ever attempt to pressure us. He answered questions and allowed the car to sell itself. This dealership truly exemplifies "customer friendly" and customer oriented." We look forward to the relationship we will establish with the service department and have no doubt that it too will be great. Thanks to Alex Gonzales and Jon Mefford who were also most helpful and pleasant to work with.
- Rudy 2/19/10

I want to thank everyone at SanTan Honda for the great experience I had while purchasing my Honda Element. The paper work went smoothly everyone was kind, professional and couldn't have been nicer or more accomidating.
- Stacie 2/14/10

T.J. was a pleasure to work with.
- Larry & Cherry 2/13/10

Thank you very much to all the employees especially MR. SHANE SMALLWOOD for wonderful service he provided me last week. I have always been pleased with the service I received at your branch.
- Rosinja 2/12/10

Great Dealership...great service...clean... well organized...friendly staff..if the Honda I have ever quits I will get another one from you.
- Alla 2/6/10

This was the most wonderful exoerience I have ever had while purchasing a car. At 71 years old I have purchased many cars and it was always a very painful day.I left SanTan honda felling wonderful everyone we came in contact with made our day a wonderful experience. Thank you from both of us.
- Robert 2/6/10

I was very pleased with my experience when buying my new Element. John McCready was extremely thorough in explaining the features and how everything worked on my new vehicle. The whole finanical aspect was confusing to me, though. I just recently received a refund check from the MVD which surprised me, because I believed I was transfering my registration from the CRV to the Element meaining my plates which I still have. I have left a message with the MVD and am waiting for a response, but I'm hoping that you could explain it to me because I went from an 3 year old veh to a brand new one. Thank you for your time and attention. Sincerely,
- Theresa 1/31/10

The sales person we delt with was very polite and professional . He was not too pushy. He allowed us the opportunity to look at both the EX and L models. He was really good at selling the features on that Honda. I was unhappy that I had to come back in and sign the contract for the second time after having spent more than three hours on the date of purchase. That should not have happened. I felt like I was made to believe I was getting the deal and payment I needed ($450 per month) on the day of purchase just to receive a call three days later stating that the loan did not go through and my payment would be $457 a month.
- Oliver 1/31/10

One of the things that really impressed us was that no one mentioned the problems Toyota was having. I was dissapointed when I was charged the last $900.
- Judy & Marv 1/28/10

EXCELLENT SALES PERSON EVERY QUESTION WE ASKED ANSWERED, POLITELY AND WITH RESPECT. A VERY GOOD EXPERIENCE
- Judith 1/28/10

I would like to thank Brian for being so proffesional and not pushy, he was so great to work with, even though I gave him a hard time.He made us feel so important and really patient. I would recomend him very highly and also San Tan Honda, suoperstore.
- Mike & Carol 1/26/10

Enjoyed the total package of service for the purchase of my Honda CRV...thank you for the information and the amount of patience you have given my family in deciding what auto we wanted.
- Maria 1/26/10

Service was very satisfactory and professional thanks to Joe Monaco, Service Advisor
- Robert 1/26/10

Our salesman, Eric Hardy, was just wonderful! Made it fast, easy and worry-free to purchase our new Element. Thanks, Eric!!!!!!!!
- Julie 1/25/10

I love our Honda Pilot! It is a beautiful machine. Everyone there has been very professional and patient with us, while making up our minds as to what auto that we would choose to purchase. Thanks to all!
- Mavis 1/24/10

Very professional staff. The process was seamless. The actual time it took to finalize the financing took a little longer than I would have liked, but all in all, everyone was so accommodating. thank you bud and the entire staff.
- Pamela 1/24/10

Throughout the entire process of buying a new car, I have to mention that our representative, Shane, was extremely respectful and easy to work with. It made for a very nice experience with the dealership.
- Stacie 1/24/10

Fast and helpful service.
- Denise 1/23/10

great service
- Raul 1/23/10

David, Thank You very much for your outstanding service with our two new vehicles. We couldn't be happier. Coming from an old GM family I can honestly say that I haven't met a nicer and more honest group of people than those at SANTAN Honda.
- Deirdre 1/22/10

Great service, prompt, courteous, and friendly! I love coming here.
- Maria 1/20/10

very pleasurable buying experience
- Brian 1/19/10

I would like to thank Honda staff for working with my needs in getting into the car I wanted(Honda crosstour). I will enjoy driving my new car!
- Royce 1/191/0

You all were "my go-to guys" when you were up on Broadway in Mesa...and you're still my guys down off the 202 East. Your dealership, service and personnel are awesome. You're not as close to my house... but you're well worth the extra miles. Excellence is not measured in miles. It's just that simple!! Thanks. And BTW...I'm loving my mew CRV! Eric Hardy is a first-rate sales guy...and had the patience of Job to put up with me! Yay Eric!!
- Jennie 1/19/10

very much satisfied with the sales person and the staff that helped us with our new crv
- Norman 1/16/10

Very easy deal, no if ands or buts, would definitly recommend to anyone. Thank you.
- Shelley 1/14/10

SanTan Honda is an excellent dealer. All the employees are friendly and the customer service is number one . They fix my recall problem on my Honda Accord without a hassle and had me on my way in no time. Best Honda dealer in AZ, well worth the extra miles I drove to get such grade A quality of work.
- Leonardo 1/8/10

I love my CRV thank you! Thanks again, Ladd, Larendo and Paul....you made my buying experience very plesant.
- Debra 1/7/10

Great service and everyone very pleasant. THANK YOU!
- Marsha 1/6/10

Sales man handled the deal very professionally. I am so happy to buy a car in Santan Honda.
-Kyung 1/5/10

They were excellent! I asked for my oil change to be done in a half hour because I was in a hurry and they did. Thanks!
- Diana 1/5/10

My service visit with Darien Humbert was excellent.
- Keith 1/5/10

Just wanted to say thank to mister John Labetz, he always takes care of me and such a fun and professional way, he explains the problem and then works around the cost to make both parties happy. Thanks Santan Honda for your great services and professional staff.
- Reynaldo 1/5/10

My recent experience for an oil change was fantastic! The only change I would ask for, request any coupons at the beginning of service - just as a reminder to the customer. I gave my coupon at the cashier and waited for a reprint of my bill the coupon adjustment. Other than that - it was a great experience. Thank you!
- Tiffanie 1/4/10

Just to let you know. I was at your store on 123109 for an oil change on my new 2010 Honda Accord. I was very expressed by your service and the amenities available while waiting for my car to be service. Thank you so much and I will continue to get my services at your store. Yours truly, Lorena Flores
- Lorena1/1/10

Thank you, all went well!
- Farid 1/1/10

service writer Dennis Singly kept me informed all along the way, parts were slow arriving, adjuster for warranty was slow, Dennis is fantastic and very trust worthy. work performed is working satisfactorily at this time. Thanks. 
- Edward 1/1/10

Darien and John L made my life a little easier... Thanks! z
- Zoltan 1/1/10

I love my new CRV! Thank you Rosendo, Ladd and Paul. Ill be back for service. : )
- Debra 1/1/10

Just received service on 12/29 and was once again extremely satisfied with our service rep as well as the service itself. We drive from Florence to get service at San Tan because of your great service and followup. Keep up the great work.
- Arne 12/31/09

I had two vehicles serviced on December 30 on both sides of your system, the regular and express. Eveything was handled very professionally and both the CRV and the Civic were serviced as needed. Thank you for your service department staff taking time to explain and recommend what was needed. I believe our needs were taken care very well.
- Robert 12/31/09

I really liked the way we were treated by our service advisor Tom Carroll. He made my wife very good about bring her car into this dealership.
- Hoyte 12/31/09

This is my fourth car that I have bought from Bruce. He always takes his time with me and makes sure I get what I want. I love my new CRV!
- Jill 12/30/09

I had a problem that recurred after a previous visit. It was covered and I was treated great by all of the staff there top to bottom. Customer service there is great.
- Lance 12/30/09

Very curtious and prompt. Answered all questions. Service adviser's name was Kyle.
- Laura 12/30.09

I got my Honda Odyssey serviced yesterday. I was very pleased with everything and would rate my overall experience 10/10. Please keep up the good work!
- Atul 12/30/09

Highly impressed with the courtesy and professionalism of the service department. I have used many Honda dealerships, but SanTan is the best.
- Ivan 12/30/09

Great service!!
- Brenda 12/29/09

Dennis in service was very kind and helpful in getting my XM radio set up again. He took the time to actually help me and did not rush. I appreciate your help. Thank you!
- Jamie 12/29/09

Great service. Thank you.
- sonjoo 12/28/09

John Labedz recently assisted with service to our 2008 Pilot. Exceeded my expectations! Thanks, San Tan Honda, and John! Jim
- Jim 12/28/09

Great Service. Thanks again to Kristi! 
- C&P 12/24/09

You have a fine dealership for customer service and friendship. You also have some great employees. Keep up the good work!
- John 12/23/09

Excellent service provided by professionals-- from the service advisor and the service techs to the office staff--in a timely manner. Thank you.
- Jan 12/22/09

Shane, or salesman was just great! He took time to explain everything to us. Everyone was friendly, considerate and professional.
- Beverly 12/21/09

Service was excellent. Everyone was friendly and professional. I'm delighted with your dealership/service. Although there's another Honda dealer close to my office, I will travel out of my way to visit your locationo as I have utmost confidence in the quality of your service and I know I will feel welcomed rather than as "one more thing to do". Many thanks!
- Lori 12/21/09

The service at SanTan Honda as always is amazing!!! Thank you so much. Lawerence is awesome.
- Amanda 12/21/09

Mike Stanley was great. Best auto buying experience we have ever had.
- Joseph 12/21/09


The service was great, the services took as long was was estimated, and I was okay with that. Thanks
- Gretchen 12-3-09

I have had problems opening emails from your store and appreciated Eric discussing this concern with me. Kristi Moore, service advisor, is always great to work with and we ask for her when we need service. The courtesy wash is very much appreciated.
- Delbert 12-2-09

Great service. You have gracious people working for you. Thanks for taking care of my alarm problems.
- Patricia 12-2-09

Brought my Accord in for some recall work, a SRS light and squeaky brakes. Gary explained what would happen before it even did. There was no pressure to "buy" any other services, just a list of the items that should be addressed. I felt very comfortable with the no pressure approach and will be back for other maintenance items. Thanks.
- Kyle 12-2-09

Great service and job well done!
- Nicky 12-1-09

Keep up the good work!
- Andres 12-1-09

I was very pleased with salesperson, manager, and all the staff at your dealership. Thank you and Happy Holidays.
- Kurt 12-1-09

Service was great as usual.
- Rose 11-30-09

I called on Friday to make an appointment for Saturday and I was able to take my car in. Service was good and car delivered back in approx time they had anticipated. Thank you
- Mary 11-30-09

Good service from Gregg, the sales associate. Thank you
- Shirley 11-30-09

Excellent service.
- Marcia 11-28-09

Once again Darien was a great service rep. But my wife did not understand that when she asked that the windows be cleaned with the free carwash there would be charge for a minidetail. no problem but it would of been nice if she was better informed. Thanks again for great service.
- Rondo 11-26-09

Just wanted to say thank you to everyone at SanTan Honda. You guys are terrific! Service is outstanding and the people are all great. A special thanks to Wesley for his special care and friendliness. Thanks again. Happy Thanksgiving.
- Jean 11-26-09

Darien & Brandon are two very special and gifted people. May their tribe increase !
- Carl 11-25-09

Had an unexpected hatch that would not latch. Stopped in on 11-23-09 in the afternoon. They replaced the latch on the spot at no charge. I was there less than 2 hours. Service just can't get better than that! Thank you!
- Shirley 11-24-09

Last July I bought a 2008 Civic from Laurence Baustista. I had previously been given the run around from WRONG HONDA on Frank Lloyd Wright in North Scottsdale and I was very put out, so Laurence was able to help me with my need. Well, my wife and I are about to have our first child and we wanted to upgrade with a bigger vehicle to accommodate our new need. We went to Bell Rd Honda to JUST look and we were instantly attacked like a dog in heat. I mean honest, you could almost smell how hungry they were to sell a car. So, we were basically lied to the ENTIRE time we were there and were made to feel like we were MINYONS because our credit is less than perfect BUT THEY WERE GOING TO GET US INTO A CAR NO MATTER WHAT!!! (Their words) Let me back track a second. We did not call you guys first (man am I sorry too) because since our last purchase with Laurence, we had moved about 25 minutes west and north and it had already been a 3 hour tour basically to get over to you, but anyway, back to our little tale...so we did a deal with Bell Rd and I called over to Laurence out of sheer curiosity. He now is in the Service Dept. and he referred me to John Mefford. After relaying all of this CRAP I just went thru with my wife almost 8 months pregnant, he advised me to come down, show him my trade, and see if we couldn't get what we wanted since the EX Element wasn't going to be here for another 3 days. I drove down there and in less than 2 hours, we had the car picked out, the terms set, AND it beat Bell Rd. by over $30/month. John NEVER once bad mouthed them over at Bell Rd, in fact he told me that if I would rather have the Element, he would understand, just as long as we are happy and as long as we are in a Honda. Long story LONGER...you will have the business of Joel and Amber Randolph for LIFE!! Thank you for replacing worry and fear and intimidation with happiness and relief and contentment. BTW...Barry and another guy in a white dress shirt came out at two different times to talk to me and just calm me down when Bell Rd. threatened me by saying they wouldn't let us out of the contract and basically bullied us around. They saw me very upset and they just sat down and talked like you would with a personal friend and really calmed me down and almost acted like a big brother...I was kind of impressed. Are you guys perfect....cmon, you are car salesmen and women!! LOL...you guys aren't perfect, but you sure have the market cornered on how a car buying experience should be!! Thank you!!
- Joel 11-23-09

I have always dredded taking my car in for service. I have a difficult time trusting mechanics and schedule coordination. I was very pleased with the service.
- Crystal 11-23-09

The service, as usual, was very good even if it did cost me way more that I originally thought it would. In addition, it was relatively fast considering all that was completed. Thank you!
- Linda 11-21-09

Had a visit to your service department to have some items that were ordores for our new CRV put on and the expeiance was good. Nice area to wait in and coffee and donuts were a nice touch. We waited on the SUV and it was completed in the time we were told and the car wash washed, that was appreciated. THANKS:
- Bob & Carol 11-21-09

Good Service, very Professional. ThX!
- George 11-21-09

I thank you, Penny, for your huge help and assisted me any way you can....it means a lot to me and I alway will be there to have you service for us. Thanks
- Jimmy 11-21-09

Thanks for the loaner.
- Ching 11-20-09.

Great accomodations while we waited for our entertainment unit to be installed.
- Brett 11-20-09

Great service and atmosphere!
- Craig 11-20-09

everything was stellar as usual.
- Jerry 11-19-09

Jesus Garcia, your service representative, did an outstanding job of providing me with clear and concise information and explaining service options during my vehicle servicing on 11/17/09.
- Chuck 11-18-09

Excellent service and great customer service.
- Connie 11-18-09

I appreciate the assistance of the staff at San Tan Honda. As always, Dave Bregant and Kristi Moore were friendly, kind and helpful. Greg Gabban was thorough and offered a great deal of assistance. Alex was also very thorough and helped expedite the paperwork in a clear and concise manner. Everyone is always very friendly and welcoming. Thank you!
- Jackie 11-14-09

Thanks so much for the very pleasent buying experience. All of your sales and finance staff were extremely helpful and very easy to work with especially Randy Russel and Paul in F&I. It took only 2 hours from entering the dealership to driving home in our new Honda Insight. I look forward to our on-going relationship. With kind regards, Bruce Romesburg Queen Creek, AZ.
- Bruce 11-14-09

I am very satisfied with the service provided to me. John Labedz was the best service advisor. He took the time to explain all the problems with my car and was very polite and helpful. I was provided with transportation to my house and back to the dealer and Tom was an excellent driver and very courteous. I am a very satisfied customer. Thanks!
- Fredeswinda 11-13--09

I received nothing but the best of service from my advisor, Dennis. The service performed on my car was routine but taken care of in a timely manner.
- Mary 11-12-09

Even though our stay was longer than expected and more costly than planned, we appreciate Kristie Moore taking good care of us. We've always been pleased with the way she takes care of us and our Odyssey.
- Steve 11-11-09

Great service from Kristi Moore as always. Really appreciate the courtesy and explanations of what needs servicing without the pressure that you must fix this now. A very helpful resource, and one reason I'd be reluctant to get a car anywhere else than SanTan Honda. Carl
- Carl 11-11-09

Excellent Service Thank You
- Harold 11-11-09

Darien was my service advisor (again). He is OUTSTANDING! Best service advisor I have ever worked with inside or outside of SanTan Honda. Been going to SanTan Honda for years and don't ever plan to stop...I only wish my other cars could be serviced there.
- Brian 11-11-09

I just wanted to let you know that Darien has been GREAT!!!!! We had trouble with our transmission and shortly thereafter the radiator. Darien was there to make sure that we were taken care of and the work was done in a timely manner. Thanks to the guys in the back as well, actually finding the problem and resolving our issues in a professional manner. Regards, - Dustin 11-10-09

great service
-Patricia 11-9-09

Great experience with SanTan Honda. Everyone was courteous & helpful. The whole process of choosing & buying our car was enjoyable. They took their time with us as we made our decision & then made the whole paperwork side of buying the car quick & painless. Thanks guys!
- Greg 11-6-09

Always good service. Thanks Again
- Dennis 11-6-09

Your tech. did a great job servicing my vehicle. Laurence Bautista was professional and upbeat and always willing to go out of his way to satisfy the customer.
- John 11-5-09

Very satisfied with my new Pilot. Service and staff were great to work with.
- Robert 11-2-09

Loved the service I received this weekend. Great service and great service techs! Thank you.
- Diane 11-2-09

Our van started making a strange noise and we were near the dealership mid-day, so we stopped in without an appt. When we got there, the noise had stopped. My previous experiences with other dealerships almost made me turn around. But I still stopped. Jesus Garcia immediately helped us, and got us taken care of. I was very impressed at the high level of customer svc. We will be back. Thanks.
- Ryan 10-31-09

This is the third time I've come for service, and every time, it is fast, thorough, and - in this case, for routine maintenance - at a very reasonable price. Even if an oil change is cheaper somwhere else (and I don't know that it is), here I get more service and drive away knowing that everything has been checked that needs to be checked. That confidence is worth driving farther to get to your place than I would to get simple maintenance done elsewhere. I will continue to do so.
- Ron 10-30-09

Jon L. was extremely helpful with my warranty questions and service advice. A+
- Brian 10-29-09

Great dealership, great service, great cars. I have bought five Honda models. I love my new O9 CRV-EX
- P.L. 10-27-09

As always, I was very pleased with Honda's service. Darien Humbert, my service advisor was most helpful. Thank you
- Angela 10-27-09

Thanks for excellent service. I was happy to hear my warrenty is going to cover Shocks and CVC boot replacement.
- Patrick 10-26-09

great service
- Gary 10-26-09

Darien Humbert is my service advisor. I am completely satisfied with his service to me.
- Keith 10-26-09

Everyone at SanTan Honda is so helpful and friendly!
- Keeta 10-26-09

I had a great experience at SanTan Honda! Everyone was really nice, and I didn't feel pressured into buying a car the first day I came in. I will definitely recommend SanTan Honda to everyone I know.
- Nancy 10-25-09

Wonderful all the way around.
Salesman Mo is very nice and respectable. Would purchace from him again. Thanks for everything,
- Andrea and Chris 10-25-09

Thanks very much to Darien Humbert as the service advisor. SanTan Honda always provides great service and does not take too long. Thanks very much.
- Kelly 10-24-09

Dustin McBride was very courteous,he listen to my concerns,and explained and answer my questions. You have a great employee. My experience there has always been good. Thank you.
- Pamela 10-23-09

I HAD JESUS HELPING ME OUT WITH MY BATTERY ISSUE. BUT I ALSO SPOKE TO JOHN AND THEY WERE BOTH GREAT WITH THEIR CUSTOMER SERVICE. I'M VERY HAPPY WITH THE SERVICE PROVIDED.
- Patricia 10-23-09

Darian always delivers more then exceptional service. He has always come through on his commitments. I would buy another Honda as long as he is my service advisor. Thanks Darian for all your hard work.
- Andrea 10-22-09

Once again Darien Humbert was excellent in getting the tire problem taken care of and diagnosing the key issue.
- Rondo 10-22-09

Kristin was great! Everything was handled in a professional manner. Thank you!
- Farid 10-20-09

I was quite impressed with the speed of service when I came in on Monday, 10/12. I needed a new sun visor for my Civic, and I came in late in the day without an appointment. The service rep took the car and had the job done in about twenty minutes, along with an air pressure check for the tires. And I also got some helpful advice on another mechanical question when I called earlier in the day. So far my experience with your dealership has been above expectations for friendliness, thoroughness, and speed. Well done!
- Ron 10-20-09

Thank you
- Grant 10-20-09

i purchased a 2010 civic last night. i am very pleased with the experience. The sale was very nice. i always get a little nervouse with pushy closings and all the extended warrantees and such. i was pleased with all aspects of the sale. the salesperson even followed me homw with my new car so i could get both vehicles home. i thank you for the experience.
- Matt 10-20-09

Very polite and professional service. Thank you. The only thing my wife would complain about is that the driver's seat was moved forward to fit the service personnel and since we are both tall it was a bit of a surpise when I tried to sit down in the car.
- Chris 10-19-09

Great Service!!!
- Lenora 10-19-09

Going to the auto mechanic sho used to be a very unpleasant experience. San Tan Honda runs a first class, enjoyable experience waiting for your car to be serviced correctly. The time went quickly writing articles, going on the computer, reading and watching a little TV.
I'm glad you rotated my tires, changed the two air filters and changed the oil. I noticed the difference immediately in my Honda Civic Si.
Your staff is very friendly and very professional. I give the highest ratings to your service department. My Civic Si is running brand new again.
Drivingly yours,
- Bill 10-17-09

It was a pleasure speaking with Darien Humbert. Everything was done well.
- Carl 10-17-09

The service was excellent and thorough. Iwill be back.
- Dennis 10-16-09

Thank you for your exceptionally good service.
- Lawrence 10-16-09

Thank You so much! I am so happy with my jeep! John & Victor, I can not thank you enough. I know you wanted to sell the jeep, but probably not as much as I wanted it.
You guy's were awesome!
Sincerely,
- KarenLeigh 10-16-09

Always get good , fast and friendly service. thx
- Lorie 10-16-09

just great service all around from start to finish, haven't talked to bud yet, but i will tell him he has a great team, again thank you
- Peter 10-15-09

Always pleased with your dealership. Thanks
- Cindy 10-15-09

Service is always friendly and consistent!
- Diana 10-14-09

Good job my last service visit.
- Ajay 10-14-09

It was a great experience - not high pressure sales. We got a great deal on a new civic and we are very pleased.
- Kristine 10-14-09

Your service dept is outstanding..I actually look forward to bringing my car in for service..I constantly tell all my friends to visit as well..Keep up the great work..
- Matt 10-14-09 

My service experience was good. I worked with Darien. He was polite and professional. My blue tooth was not working like it was supposed to. He informed me that it was probably my cell phone that was the problem. They made some adjustments on the car and said it should be working better. On the way home I got a call and it did not work!!!! :(
- Linda 10-14-09

Tom of the Express Service Department was very helpful and professional. He took care of all my needs. Thanks Tom.
- Toby 10-13-09

I received prompt and courteous service. Very satisified. Thank you.
- Ronald 10-13-09

Oustanding customer service from Bruce Kraul at SanTan Honda. We purchased 2 cars from him in 1 month! Thanks Bruce and SanTan for the great experience.
- Joe & Trisha 10-12-09

Very satisfied with your service and making me feel welcome. Thanks also for the car wash.
- sharon 10-10-09

Great service, as usual. Randy Russell is a gem.
- Eddie 10-09-09

Thank you Dennis for excellent customer service!
- Brian 10-09-09

Taking your car to the dealer is not usually a pleasant experience, but Jesus and the team at SanTan Honda were fantastic! Very pleasant, accomodating and informative.
- Keeta 10-09-09

Had wonderful customer service and experience working with Wes. Keep up the good work!
- Chris 10-08-09

I found your dealership very pleasant and there weren't any high pressure tactics. Our salesman was very pleasant to deal with.
- Theresa 10-07-09

it took longer than anticipated, however, I was provided with a loaner car once they realized it was going to be an overnght job.
- Jennifer 10-07-09

I really want to commend you for your staff. I purchased my Accord in December of 2008 with Lawrence Bautista. Lawrence was a please to work with he had great customer service skills. Recently I took my car in and Jesus from service helped me out. Jesus is very professional and was very diligent in helping me out with the service problems my car had. Unfortunately, I am very dissapointed in the quality of the car I purchased. It had two oil leaks and I am very concerned that this is only the beginning of problems that I am going to have with my car.
- Beti 10-6-09

I have always had an excellent experience in service because Darren is my Service Advisor. I have always truested him. He tells you what needs to be done with a cost for the work and allows you to decide without any pressure. As long as Darren is at SanTan Honda I will continue to have my Honda serviced there.
- Jerrilyn 10-5-09

I recently had my 1999 Honda Civic EX serviced at the facility on Sunrise, in Gilbert. While the cost was higher than I expected to pay, the service from Penny and Sone was excellent. I really appreciate that Sone took extra time to clean my engine. Also, Penny and Sone reviewed the work that was perfomred to put my mind at ease. I plan to sell my car next year and will certainly purchase another Honda Civic. Thank you Sone and Peggy for such good customer service.
- Sandra 10-5-09

great service
- Cynthia 10-3-09

Thank-you, John Labedz, for your professional, expert, highest quality customer service. Thank you to the technicians who work hard to keep my vehicle in proper, comfortable working order. I am extremely pleased with the Honda products and the service I have received!
With gratitude,
- Judy 10-3-09


Penny Seahorn was awesome as usual, staff in parts and services do a great job. Very efficient and reasonably priced. Will recommend service dept. to my friends.
- Thuan 10-3-09

Auto Dealers have come along way since the 60s when I bought my first car. I bought my first Honda in 1990 because I was looking for a better automobile than U.S. brand cars. The experience with that first Honda dealer was such a contrast to the "big three", I never went back. Oh yes, did I mention I got that superior automobile? Santan Honda had been the peak of dealerships. My service assistant Wes, is a delight to work with, and I really enjoy your lounge with the coffee, doughnuts, and ESPN. I give you a AAA rating. Looking forward to my next visit.
- Barry 10-3-09

We appreciated the excellent service!
- Robert 10-3-09

Santan was amazing! !! John Labedz was phenomena! !! His customer service went above and beyond! !!!
- Toni 10-2-09

It was a great experience. TJ is a great asset--he is extremely knowledgable, friendly, and patient. We were very appreciative of him, Victor, and a technician who stayed late in order to assist us in finalizing the sale.
- Misa 10-2-09

Wes was the representative who helped me. I went in for an oil change, and they found that my battery needed replaced. Service was excellent. Thanks!
- David 10-2-09

Laurence Bautista took very good care of me. Got in and out in less then an hour. Got some e-mail done. Ate a banana. Even got a free car wash. This is why I always drive an extra 20 miles for me car service.
- David

Darien, my service advisor was very helpful, and pleasant. I will be back.
- Elizabeth 10-2-09

Great service as usual!
- Rosanne 10-1-09

Good service!
- Rebecca 9-30-09

Great service, courteous staff, nice waiting lounge, price competitive
- Dale 9-30-09

SanTan Honda has always treated me fair and in a professional way. As long as this continues I will return and recommend SanTan Honda to others.
- Jack 9-30-09

We stopped in on Saturday just to "look" and ended up buying a Honda Insight. Alan was our salesman and he totally sold us on the car. He was very informative on all aspects of the car. On Monday I returned to the service dept. because there was a defect with the rear view mirror. At first the service dept. told me I shouldn't have arrived without an appointment. Then a service tech. came out to service drive and made an adjustment on the mirror for me. Thank you!
- Linda 9-30-09

Good service and had my car on time. I'm willing to drive further to get my service from you because of the experience I have at your facility.
- Ron 9-29-09

had a great experience
- Linda 9-28-09

I've loved coming to what was previously Honda Cars of Mesa and now San Tan Honda! Wayne Zapata rocks!
- sonja 9-28-09

Kristi is very nice to work with and always treats us with great service when we come in for work to be done on our van.
- Kim 9-28-09

My service at honda is always a pleasure. The workers are attentive and courtious. Wes was very professional and gave me alot of info. Waiting room is always a plus as well.
- Carol 9-26-09

Wes was the SanTan Honda associate who helped me with my service on 9/25/09. I have nothing but good things to say about Wes; he made sure I was kept informed about what was being done to my car and gave me a great price for the service. After receiving unprofessional service at Tempe Honda, I'm glad I found a place close to home that makes sure I'm driving safely!
- Iliana 9-26-09

Service from Jon Mefford to Jim Christa through the woman who took the car, technician that installed door panels and trunk shelf were terrific. Thanks
- William 9-23-09

Thanks again to Dennis Singley....the best service advisor...got my car in on the last day of my war. and saved me money....yipeee....
- Lori 9-23-09

My Service Advisor Darren has always taken great care of me and my Honda. I wouldn't go to anyone else. He does an outstanding job as well as, an outstanding person.
- Jerrilyn 9-22-09

Mr.J Garcia in the service department is the best.
Very helpful and a pleasure to do business with.
Keeps my 2009 Fit running!
- Mark 9-22-09

Andrew has consistently given us the best customer service experience since we have been coming here to San Tan Honda. He always accomodate our schedule and attentive in other ways, such as having cold bottled water handy while we wait. Most importantly, he understands financial issues and doesn't pressure us to have work done that is unnecessary at that time. Great job for having Andrew as part of your Honda team.
Comment:
I would like to note that the parking of the cars after serviced is rather tight, there is not enough room to leave without hitting others. Please look into it. Thank you.
- Catague 9-21-09

I would like to deal with Gary Dormal on all future service requests. I am thankful he is back and I like the way he interacts with clients.
- Mike 9-21-09

Dennis Singley was great to work with. He even accomodated us with a late appt time and the car was done in a reasonable time.
- Nancy 9-21-09

I would like to thank SanTan Honda and David Cohen for their SUPERB SERVICE!!! I purchased my Honda CRV from out of state online and David delivered it to my garage and sent pictures of both my car in the garage and where they had put the keys. EVERYTHING went VERY SMOOTH!!!
Thank you VERY MUCH
- Randy  9-20-09

all done in a timely manner, fair price, nice people.
- Karen 9-19-09

This is not my first Honda. We(my family) are Honda buyers. WE had trouble with an Odysssey, so had to turn it in for CRV. Love it, like the saleman Jon and loved the ease of doing business, although we are not hagglers.
Thanks
- Bill  9-18-09

My service yesterday was superb! My day started with a dead battery and I had to postpone my appointment, which was done with no hassle. When I did arrive, I was greeted very pleasantly by a manager during check in, who obtained a service person to help me with my scheduled appointment. I now needed a new battery in addition to my scheduled need. I had an issue with the latch on the hatch door of my pilot. I was just outside of my warranty period and they honored the issue I was having under the warranty. I feel it was the right decision for an issue that really shouldn't have happened. I am so very pleased with this decision. Honda is known for dependability and I feel that my advisor and his manager upheld that quality. Thanks for treating me as a person and considering my issue on an individual basis, not a date on an expired warranty.
- Angela 9-18-09

Had my first oil change (finally got to 15% oil life!), and the service was great, waiting area very pleasant. Thanks!
- Karen 9-16-09

I love my new hybrid.
- Lauren 9-16-09 Moore a joy to deal with, she is knowlegable and makes you feel important and valued.  She is one of your best assets.
- Christine 9-11-09

Regarding my last auto repair, the Customer Service was great but the Pax Tires are a pain.  They are expensive, wear faster, hard to change out (it was a lengthy wait for a tire replacement) and I would not purchase them in the future.
- Jeannie 9-11-09

TJ was great. This was probably one of the best buying experiences we've ever had.  The entire team at SanTan respected our time limitations and made us feel like valued customers.  We love our new Pilot
- Michele 9-10-09

Your service is great and Michelle Andrade is very personal and knows her job.
- Gerard 9-09-09